Privacy Policy

This privacy policy describes how Alpine Media School collects, uses, and protects information gathered through our online platform and services. By using our site and services, you agree to the terms outlined in this policy.

Information We Collect

We collect different types of information for various purposes to provide and improve our service to you.

Personal Data:

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Name
• Contact details, such as email address and phone number (collected if you provide them for specific interactions)
• Information related to your enrollment in courses or workshops
• Payment information (processed securely via third parties)
• Other information you voluntarily provide when interacting with our services.

Usage Data:

We may also collect information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

How We Use Information

We use the collected data for various purposes:

• To provide and maintain our service, including operating online courses and workshops.
• To manage your account and registration.
• To provide customer support.
• To communicate with you, including providing updates and information relating to the service.
• To process payments for courses and services (where applicable).
• To analyze usage and improve our online platform, content, and services.
• To detect, prevent and address technical issues.
• To comply with legal obligations.

Legal Basis for Processing (under GDPR)

If you are from the European Economic Area (EEA) or Switzerland, our legal basis for collecting and using the personal information described in this privacy policy depends on the data we collect and the specific context in which we collect it.

We may process your personal data because:

• We need to perform a contract with you (e.g., providing a course you enrolled in).
• You have given us permission to do so (e.g., for certain marketing communications).
• The processing is in our legitimate interests and it's not overridden by your rights.
• To comply with the law.

Sharing and Disclosure of Information

We do not sell your personal data. We may share your information in the following situations:

• With Service Providers: We may employ third party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This may include payment processors, hosting providers, and analytics services.
• For Business Transfers: If we are involved in a merger, acquisition or asset sale, your personal data may be transferred.
• For Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Alpine Media School
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights (under GDPR and similar laws)

If you are a resident of the EEA or Switzerland, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your personal data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Alpine Media School relied on your consent to process your personal information.

You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area or the Swiss Federal Data Protection and Information Commissioner.

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies we use:

• Session Cookies: We use these cookies to operate our service.
• Preference Cookies: We use these cookies to remember your preferences and various settings.
• Security Cookies: We use these cookies for security purposes.
• Analytics Cookies: We use these cookies to understand how the service is used.

Children's Privacy

Our service is not directed at anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, you can contact us by mail at our physical address:

Alpine Media School
15 Bahnhofplatz, 4th Floor
3011 Bern
Switzerland